Privacy Policy

Hamilton Rigg appreciates that you put your trust in us when you provide us with your Personal Information, and we take data privacy as seriously as we take matchmaking. This Privacy Policy explains who we are, how we collect, share and use Personal Information, and how you can exercise your privacy rights.

We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions or concerns about our use of your Personal Information, then please contact us using the contact details provided throughout this document.

Privacy Notice

Data privacy is of the utmost important to Hamilton Rigg Limited, we want to be transparent about our use of your personal data. This is why we have a Privacy Policy (‘the Policy”) that establishes how your personal data will be processed and protected.

By visiting www.hamiltonrigg.com (‘the Site”) or accessing and using our services, you are accepting and consenting to the practices described in the Policy and our Cookie Policy. This website is not intended for children. You are, of course, free to use the Site without providing any information to us.

Who Controls Your Personal Data?

Hamilton Rigg Limited controls the personal data you submit to us and is responsible for your personal data under applicable data protection law. Our company registered details are:

Hamilton Rigg Limited
19 South Street, Mayfair, London, W1K 2XB, United Kingdom
Company Registration Number: 12285037

Information We Collect

The Personal Information that we collect at Hamilton Rigg depends on the context of your interactions with us. However, it broadly falls into the following categories:

• Information you provide to us: You may provide certain Personal Information to us when you enquire to become a Member and/or Client of Hamilton Rigg.

• Information you provide to us through the completion of a Membership Form through Google Forms.

• Information we collect from other sources: from time to time, we may obtain information about you from third-party sources, such as public databases, social media platforms and third-party data providers.

This information may include:

• Contact information (such as your name, job title, business, location, phone number, email address, and country); including, but not limited to, age, academic information and qualifications, professional history, background, romantic history and other personal information including photographs.

• Troubleshooting and support data (which is data you provide, or we otherwise collect in connection with support queries we receive from you. This may include contact or authentication data and the content of your communications with us.)

• Payment information of Hamilton Rigg Clients (including your credit card numbers and associated identifiers and billing address).

How Do We Use Your Personal Data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where it is necessary for the performance of our contract with our Clients or for internal business processes, we may share your Personal Information with prospective matches or any member. When sharing your personal information with prospective matches which may be based outside of the European Economic Area (“EEA”) please note that they may not have the same Data Protection Laws as the United Kingdom and EEA.

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

For Members/Clients based in California

To see our California Privacy Statement and learn about California privacy rights please email us at enquiry@hamiltonrigg.com.

Updating your Personal Information

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data. Request transfer of your personal data.

• Right to withdraw consent.

If you wish to exercise any of your right to the above please contact us via enquiry@hamiltonrigg.com.

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Your Choices and ‘Opt-Outs’

Members and Clients also have the right to ask us not to process your information for marketing or research purposes. We will always inform you before disclosing your Personal Information to any third party.

Members can opt out of receiving marketing emails or ‘newsletters’ from us at any time by clicking the “unsubscribe” link at the bottom of our marketing messages. All opt-out requests can be made by emailing us at enquiry@hamiltonrigg.com.

Transfer Of Data

Google may store or transfer your Data to computers located outside of the United Kingdom where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. HRL will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

We may employ third part companies and individuals to facilitate our Website (“Service Providers”), to provide the Website on our behalf, to perform website-related services or to assist us in analysing how our Website is used. Please contact us at enquiry@hamiltonrigg.com if you wish to know more about these third-party service providers.

Security

Hamilton Rigg will only keep your personal information for as long as we reasonably require it, and in any event, only for as long as the Data Protection Legislation allows.

We have appropriate security measures in place to prevent your information being accidentally lost or accessed and used by any unauthorised personnel. We limit access to your information to those that have a genuine need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach, we will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Any transmission is at your own risk.

Complaints

If you are unhappy with the way Hamilton Rigg is processing your personal data, please do let us know. If you do not agree with the way we have processed your data or responded to your concerns, an alternative is to submit a complaint to a Data Protection Supervisory Authority.

Changes to this Policy

Hamilton Rigg reserves the right to change this privacy policy at any time. This version was last updated on 5th June 2023.

All updates and amendments are effective immediately upon notice which we may give by any means, including, but not limited to, posting a revised version of this privacy policy on our Website.

We encourage you to review this privacy policy often to stay informed of changes that may affect you. Our electronically or otherwise properly stored copies of this privacy policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this privacy policy that was in effect on each respective date you visited our Website.

If Hamilton Rigg Limited enters into a joint venture with, purchases or is sold to or merges with another business entity, or in the event that we sell or buy business or assets or all of our assets are acquired by a third party, your Personal Information may be disclosed or transferred to the purchaser, or our new business partners or owners or their advisors.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Website will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Cookie Policy

In line with Hamilton Rigg’s overall policy on discretion, we collect as little information as possible through our Website. Hamilton Rigg uses limited cookies on the website. By using the website, you consent to the use of cookies. We only collect Usage Data on visitors to the Website which can be summarises as follows: We collect cookies indirectly from the Website hosting company, Google Maps and Google Analytics to collect information about how visitors use our Website. There are no other processes that collect information on the Website.

What are Cookies?

Cookies are small pieces of text sent to your web browser by a Website you visit. A cookie file is stored in your web browser and allows the Website or a third-party to recognise you and make your next visit easier and the Website more useful to you.

What are your choices regarding Cookies?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Device information: We collect information about the device and applications you use to access the Service, such as your IP address, your operating system, your browser ID, and other information about your system and connection. If you are using our Services on your mobile device, we may also collect information about the cellular network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s name and unique device ID, and information about the features of our Website and Newsletter that you accessed. 

• Log data: Our web servers keep log files that record data each time a device accesses those servers and the nature of each access, including originating IP addresses and your activity in the Service (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take (for example, which features you used)), device event information (such as system activity, error reports (sometimes called ‘crash dumps’)), and hardware settings. We may also access metadata and other information associated with files that you upload into our Service.

• Usage data: We collect usage data about you whenever you interact with our Service, which may include the dates and times you access the Service and your browsing activities (such as what portions of the Service you used). We also collect information regarding the performance of the Service, including metrics related to the deliverability of emails and other communications you send through the Service. This information allows us to improve the content and operation of the Service and facilitate research and analysis of the Service.

• For more information about this, please visit www.allaboutcookies.org.